By-Law Compliance and Enforcement

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Municipal Enforcement Officers work with citizens to ensure that Oromocto's basic community standards are complied with.

Where citizen activities or property conditions don't meet acceptable municipal standards, By-Law Enforcement Officers provide education, warnings, inspections, and/or penalties.  The Town encourages safety, cleanliness, and livability practices through the use of its By-Law Enforcement Officers, NBSPCA Animal Control Officers and RCMP.  

Investigating and Enforcing Bylaw Complaints

In addition to Planning and Compliance By-Law Enforcement Officers the Town also provides enforcement authorities to the NBSPCA Animal Control Officer and to the RCMP to investigate complaints from citizens relating to bylaw violations.  The common violations include animal care and control, parking and property maintenance.

If you are found to have violated a bylaw:

• The officer will help you to understand how you contravened the bylaw and what you should do to fix the problem
• The officer may issue a warning notice with directions to remedy the problem, depending on the circumstances
• The officer may issue a fine immediately, depending on the circumstances
• Bylaw officers will not necessarily issue a warning in all bylaw situations. 

Bylaw Complaint Service 

You may make bylaw complaints online by completing this complaint form or if you prefer, you may call the Planning and Complaince Office at 506-357-4500 to register your complaint

Fill out the online bylaw complaint form carefully. Your online request may take extra time to process if you do not.  Please note anonymous complaints will not be investigated.

Responding to Your Complaint 

Once the Town has received your complaint, it will take the following steps:

1. A file is created specifying your concerns and forwarded to a by-law enforcement officer
2. The officer investigates your complaint within 4 business days
3. The officer may issue a warning notice with directions to remedy the problem within a specified time frame, or issue a fine immediately, depending on the circumstances
4. The officer may issue an order, which allows the Town to fix the problem and bill the property owner for the cost
5. The Town may contact you to appear as a witness, if the matter goes to court.

Protecting Your Privacy

The information you provide will be used to process your complaint, but your name and address will not be made available to anyone else. For more information on how the Town protects your privacy click here.